Finegrow Terms & Conditions | Cleaning Products Company

By accessing and using the Finegrow website(finegrow.com) and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Definitions

"Company" refers to Finegrow Homecare Private Limited.

"Products" refers to all Unimax branded items including detergents, dishwashing products, and homecare items.

"Services" refers to our website, customer support, and related offerings.

"User" refers to any person accessing our website or purchasing our products.

3. Product Information

3.1 Accuracy

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is error-free.

3.2 Pricing

All prices are in Indian Rupees (INR) and are subject to change without notice. The applicable price is the price at the time of order confirmation.

3.3 Availability

Product availability is subject to change. We reserve the right to limit quantities or discontinue products at any time.

4. Orders and Payments

4.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or reject any order at our sole discretion.

4.2 Payment Terms

• Payment must be made in full at the time of order.
• Accepted payment methods include credit/debit cards, net banking, UPI, and digital wallets.
• All transactions are subject to verification.

4.3 Order Confirmation

You will receive an email confirmation upon successful order placement. This confirmation does not constitute acceptance of your order by us.

5. Shipping and Delivery

5.1 Delivery Timeframes

Standard delivery takes 5–7 business days. Delivery times may vary based on location and product availability.

5.2 Shipping Charges

Shipping charges are calculated at checkout based on order value and delivery location.

5.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier.

5.4 Failed Delivery

If delivery fails due to incorrect address or recipient unavailability, additional re-delivery charges may apply.

6. Returns and Refunds

6.1 Return Eligibility

• Product is damaged or defective.
• Wrong product was delivered.
• Product is unopened and in original packaging.

6.2 Non-Returnable Items

Opened products, used items, and products without original packaging cannot be returned due to hygiene and safety reasons.

6.3 Return Process

To initiate a return, contact customer service at 1800-103-0094 or email info@finegrow.com.

6.4 Refunds

Approved refunds will be processed within 7–10 business days to the original payment method.

7. Product Usage and Safety

7.1 Intended Use

Products must be used only for their intended purpose as described on packaging and product literature.

7.2 Safety Precautions

• Keep products out of reach of children.
• Follow usage instructions carefully.
• Discontinue use if irritation occurs.
• Seek medical attention if ingested.

7.3 Disclaimer

We are not liable for misuse of products or failure to follow safety instructions.

8. Intellectual Property

8.1 Ownership

All website content including logos, trademarks, text, images, and designs are owned by Finegrow Homecare Private Limited.

8.2 Restrictions

You may not reproduce, distribute, modify, or create derivative works without prior written permission.

8.3 Trademarks

"Unimax" and associated logos are registered trademarks of Finegrow Homecare Private Limited.

9. Limitation of Liability

9.1 Product Liability

Our liability for defective products is limited to replacement or refund of the purchase price.

9.2 Consequential Damages

We are not liable for indirect, incidental, or consequential damages arising from product use.

9.3 Maximum Liability

Our total liability shall not exceed the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold Finegrow Homecare Private Limited harmless from claims, damages, or expenses arising from misuse of products or violation of these terms.

11. User Conduct

• Do not violate applicable laws or regulations.
• Do not infringe intellectual property rights.
• Do not transmit viruses or malicious code.
• Do not attempt unauthorized access to systems.
• Do not engage in fraudulent activities.

12. Privacy

Your use of our services is also governed by our Privacy Policy, incorporated herein by reference.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Continued use of services constitutes acceptance of modifications.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.

15. Severability

If any provision is found invalid or unenforceable, the remaining provisions remain in full force.

16. Contact Information

Finegrow Homecare Private Limited
Vidhyadhar Nagar, Jaipur, Rajasthan, India
Email: info@finegrow.com
Phone: +91 70140 00628